Our technology focus is to achieve the highest accuracy for our clients’ specific use cases, compared to providers in the cloud that optimize for an acceptable accuracy for many. This focus leads to distinct user experiences and user acceptance of automated human-machine conversation solutions.Our AI algorithms are on the cutting-edge of research in the areas of machine learning, deep learning and natural language processing (NLP) and understanding (NLU).
Our ONDEWO Conversational AI Platform is continuously learning new entity types, user intents and conversation flow patterns every day for expanding its capabilities to cover even more complex use cases. New knowledge is permanently generated through pattern recognition, domain and topic modeling, and external knowledge (e.g. web scraping, open data, linked data) in the training and evaluation process of our AI algorithms.
Our ONDEWO Conversational AI Platform understands the sense and context of natural human conversations and is therefore capable of providing efficient, accurate and logical answers to humans in an automated manner. Our unique hybrid artificial intelligence approach of utilizing machine learning, deep learning and natural language processing (NLP) and understanding (NLU) techniques allows us to achieve highest accuracy rates and hence distinct user experiences and excellent user acceptance.
Our ONDEWO Conversational AI Platform handles complex, multi-layer conversation flows by remembering context for each conversation flow. This makes it possible to fully automate conversations based on an underlying complex process while allowing the user to freely jump from a conversation of one process to another without having to start from scratch or repeating input already given. Of course, simple questions-and-answer conversations can also be automated.
ONDEWO Conversational AI can be hosted on your premises in your data center and is not dependent on any cloud-based services or internet connection. Therefore your sensitive data stays within your safe environment and is fully in your control - also from an GDPR perspective. Our platform is highly scalable due to our microservices architecture and easily deployable in your datacenter since we use standard Docker container.
The future without robots is unthinkable, today more and more robots are taking part in everyday tasks and are offering humans a great relief on many levels. Very sophisticated robots have taken a run for the global market, and we from ONDEWO have made it our mission to give them the conversational abilities they need to complete their chores in best quality.
Chatbots are omnipresent, however most of them are not smart enough for users. ONDEWO Conversational AI is capable of making them smarter and therefore users happier in using them. We are pushing this technology to new boundaries to offer users the best experience possible - even when automating complex customer interactions and conversations.
Digital Assistants are finding their way into households and companies. It seems there will be no stop to that in near future. ONDEWO Conversational AI can be the brain for these voice assistance for you to offer communicative solutions and amazing "skills" for all areas of life.
Automation of communication and interactions with customers will be the future of many companies due to the high demand and expectations of their customers to be always reachable. Additionally a large human workforce comes with high costs. Therefore ONDEWO has been working on solutions to fully automate communication for example in call centers, to give companies the possibility to be reachable 24/7 and their customers to get things done quickly and easily while companies reduce costs for customer service.
Imagine a home that can communicate with you! Did I lock the door? Are the heaters still running? Do I need to go shopping for food? These are a few of the questions your home could answer with AI. With ONDEWO Conversational AI you can even build products for your customers to have an intelligent natural conversation such as "What should I cook for my guests for dinner?", "What is the best temperature for your kids bedroom?" etc.
Have you ever thought about talking to your drill machine, blood pressure device or industrial production machine? Probably not, however just imagine how useful it can be if they can explain to you in natural language what these blinking lamps mean, how you can fix them if something is broken, how you operate them correctly and what this numbers on the display really mean. With ONDEWO Conversational AI, companies can build solutions so you can finally understand it very easily.
Controlling your GPS navigation system or the radio in the car is quite standard nowadays. With ONDEWO Conversational AI, car manufacturers and suppliers can redefine the user experience of the driver and passengers by allowing conversational experiences such as conversations about a route with interesting sights, good restaurants and amazing views, or what are the best types of songs to include in the playlist for the journey.
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