ONDEWO for Financial Services

Our AI-Agent helps your financial service to provide the customer service that your clients deserve. It presents the immediate support they are looking for, solving their issues to the highest standard.

  • Customer support
  • Consulting advises
  • Fraud protection
Solutions

What we offer financial services

Whenever your customer needs something, our AI-Agent is there for him, supporting your employees with their repetitive tasks. Frequent requests like a balance check or blocking the credit card and requesting a new up to offering new deals, this all can be handled by the AI.

Solving simple requests

With one single call, your customers can solve with the help of our AI uncomplicated tasks by themselves.

The AI will go through the process with them after verifying their identity with a few questions. After that, the customers can change their contact details, by just saying them to the AI. With our high recognition rate, the new data get saved correctly. It provides a quick, reliable and easy way to update the information, without depending on the opening hours or the online banking account.

Top results with a helping hand

The AI listens to customer consulting and helps the agent to provide the best offer possible. It presents based on the conversation helping information.

It will offer an overview of the various option and narrows it down steadily as it gets data on the people. If needed, the AI will provide links to forms, contact details and further information to the human agent. Furthermore, with the given data, it can fill in all the applications that are needed to finalize the deal.

Early fraud notification

Our AI reports fraudulent activities immediately to the owner of the account and the responsible person in the company.

It will inform the owner about the activity. The AI will offer him the option to deactivate the card or keep it open after verifying it was the owner. The verification gets done through personal questions that only the owner can know. The method provides a quick reaction and protection by suspicions of deception. The AI ensures that the detected fraud gets made aware of early on, decreasing the damage it causes.

Partners & Customers

Already profiting customers, partners and pilots

The following customers and partners already profit from the benefits which ONDEWO can provide. Become a partner or a customer of us and increase your all-over quality and satisfaction.

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